A customer picks up the order from Bells Publishing Oy office or makes an agreement of delivery with the entrepreneur.
Small Parcel domestic
5,40 €
Delivered to the recipient's mail slot or box.
Matkahuolto Near Parcel
5,40 €
The parcel is delivered to the Parcel Pick-up Point nearest to the consignee’s (recipient’s) address or chosen by the consignor (sender) within 1-3 workdays.
Postal Parcel
6,40 €
The recipient can have the parcel delivered to a postal outlet or a Parcel Point. The recipient is informed via email and SMS text message.
Your order can be shipped with these shipping methods.
The total price is paid in advance with the payment method 1.
The payment is made on delivery with the payment method 2 (COD). The
invoice method means that the payment is charged within the due date.
The due date is normally 14 days after order.
We recommend to use the bank transfer or credit and debit cards
(method 1) if possible. So we will get the confirmation of payment
instantly and we can rapidly move on the delivery.
CREDIT AND DEBIT CARD PAYMENT OPTIONS
If you want to pay the products with American Express, Visa, Visa Electron, MasterCard or Eurocard credit cards, the payment happens via Checkout Finland Oy and Paytrail. Bells Publishing Ltd works as the supplier of the products and sends the products to the purchaser.
Paying via a credit card is free for the customer.
Debit and credit cards both are acceptable. If paying via the debit card option the amount will be charged on your bank account and if you pay via Credit option the total sum of your purchase will be charged on your credit account.
If you have payed your order via a card and in case you cancel the order, the sum will be returned onto your account. The payment returned will be seen on your account usually in a week.
We do not save the data or any information of the credit/debit cards.
BANK TRANSFER OPTION
The
companies Checkout Finland Oy and Paytrail fulfill the payment and transferring
process together with the following banks and financial institutions
(Nordea Bank, Osuuspankki, Danske Bank,
LähiTapiola, Aktia Bank, Noaa Bank, Paikallisosuuspankki, Säästöpankki, Handelsbanken, S-Pankki and Ålandsbanken).
Paying via bank transfer internet is free for the customer. The option works as a normal paying method over the internet.
INVOICE OPTION
For (Finnish) commercial companies the terms of payment is 14 days without a special contract. No billing fee will be charged.
Guarantee
Defective or damaged products will be changed to new ones. If receiving a defective product please contact us immediately.
Product Returns/ Reverts
The client has a legal right to return products purchased via our internet shop within 14 days.
The
right to return ends if the product is used (The Finnish Consumer’s
Protective Covering Act 6 Chapter 16§, mom 5/ Finnish Law:
(Kuluttajansuojalaki: luku 6, 16§, momentti 5).
The money will be refunded to the original payment method.
Please contact us immediately always before returning a product to ensure a smooth process.
The client is personally responsible for the fees caused by returning or changing the product.
The right to return/unsubscribe from digital sheet music files ends as soon as the customer has downloaded the product or started downloading the product.
Privacy Policy
The information gathered in the
connection of an order will be saved in our databases only for
fulfilling the order and maintaining the customer relationship.
The Webstore of Bells Publishing Ltd uses SSL to secure connections. SSL secures data on the Internet, especially during online transactions or when transmitting confidential information. SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.
Situation in Stock
Bells Publishing Ltd (”We”) have a strong will to keep the stock records up to date.
However,
if the stock actually momentarily is lower than announced, it may
happen that the client has ordered a product we have not in stock.
If that case, the customer will receive the information about the fault.
In that case there are three alternatives:
We will order more products from our supplier and the delivery date will be delayed.
There is no availability of the ordered product and the product is changed to another product.
The order will be canceled and the amount paid will be returned to the customer.
Downloadable products
The downloadable products:
the digital sheet music (pdf) and audio files will be collected normally in the shopping cart. They are paid via the
Klarna Checkout payment options.
The direct
internet link for downloading will be seen after the payment announcement is seen on the screen. In addition, the system will send a
download link to the email address the customer has given to us.
The files are downloadable 30 times by the download link and for 180 days. The files are allowed to be downloaded into separate devices. International copyright law is protecting the use of the files.
The digital sheet music scores can be printed onto a paper or they can be directly read from the screen of the different devices (e.g. computer, smartphone and tablet).
Prices
All prices include VAT 10% (printed sheet music, books) or 24% (recordings, audio files and digital sheet music, ebooks).
We are keeping the prices up to date, but there is a small probability of incorrect price information.
If the product is priced incorrectly, the choices are:
The customer pays the difference
The order is canceled and the payment will be returned back to the customer.
